Dial 2-1-1 for crisis help + more

Every call is a connection to confidential help.

Phone with 2-1-1

2-1-1 is a confidential connection to expert, caring help.

Photo by LOUtoday

Sometimes life’s hurdles — like paying bills and caring for your mental health — require more help than you can get from friends and family. If you’re in search of additional aid, just dial 2-1-1. It’s a comprehensive hub of local resources and services to help with a variety of issues you might be facing.

Thousands of experts around the country respond to more than 21 million requests every year. They’re available 24/7, and every call is completely confidential and can even be anonymous.

Here in LOU, you’ll be connected with Metro United Way 211, which operates in partnership with The Center for Women and Families. Just dial 2-1-1 or (502) 753-2201, text your zip code to 898-211, or search for resources online. You can get help with:

  • Crisis + emergency: Find shelter if you’ve been evacuated because of a disaster or need shelter outside of a hazard area
  • Housing: Explore options to pay your rent, mortgage or utility bills. You can even get assistance buying a new home or weatherizing your current house to reduce energy costs and make the space more comfortable
  • Health-related needs: Cover healthcare expenses, apply for health insurance, find a mental health practitioner, and more
  • Food programs and benefits: Locate food banks, pantries, and other places. 2-1-1 also provides information regarding free food programs for seniors and pets

For a complete list of all the services and information available through 2-1-1, visit 211.org.

Have a question or request for local government? Get to know Metro311.