How to report a pothole

Don’t just avoid the potholes you see — do your part to get them fixed.

pothole near sidewalk

Potholes are unsightly and can cause damage to your vehicle — but there’s a way to report those holes and get them filled.

Photo via Canva

We all try to avoid damage to our cars by maneuvering around potholes, but there’s one more thing you should do if you come across these depressions in the road: Make a report.
Here’s how:

  • Complete an online form with your basic info and location of the pothole. You can even upload photos if you have them.
  • Send a tweet to @LouMetro311 with the pothole’s whereabouts and the hashtag #502pothole.
  • Call Metro311 or 574-5000 to make a report over the phone.

According to AAA, one in 10 drivers sustain vehicle damage that’s significant enough to warrant a repair after hitting a pothole — and that comes with an average cost of $600.

More than 17,000 potholes have been filled in Metro Louisville since January. If we all continue to report potholes as we see them, we’ll be doing our part to help keep LOU’s roads smooth and pothole-free.

More from LOUtoday
This Atherton High School grad is the most decorated American winter Paralympian of all time.
Get hooked on these spots from March through April.
This Louisville bookstore has been closed for over 20 years, but it lives on in the memories of its erstwhile patrons.
Bookmark this guide for a curated list of events taking place each month that we’re most looking forward to.
These Louisville resources can help you in family history research
Put your money where your community is and help us create a guide to small businesses by submitting your favorite local spots and sharing this page with a friend.
It’s the biggest lineup in the festival’s history
From classical music to new compositions and pop music, Louisville’s Grammy-winning orchestra has a little something for everyone this year.
This Black-owned pharmacy is bringing local care to Russell and beyond.
Move aside pickleball, there’s a new racket sport in town.